3:30 p.m. SGT

Opening
Jonathan Ho - Technical Director, South East Asia and Korea, Micro Focus

3:35 p.m. SGT

SMA strategy and Roadmap sharing
Richard Korff - APJ Practice Lead, ITOM, Micro Focus
Dean Clayton - Product Manager, ITOM, Micro Focus

4:05 p.m. SGT

Customer Dialogue on SMA Journey
Moderator:
Jonathan Ho - Technical Director, South East Asia and Korea, Micro Focus

Panelists:
Ana Jane Bitor, Service / Cloud Operations Head, ePLDT
Kevin Leslie -  Global Sales Lead, ITOM, Micro Focus
Richard Korff - APJ Practice Lead, ITOM, Micro Focus,
Julia Do - Customer Success Manager, Micro Focus

4:35 p.m. SGT

Demo walk-through
Tim Cai – Solutions Engineer, Micro Focus (SMA)
Lim Swee Aun – Solutions Engineer, Micro Focus (HCMX)

5:00 p.m. SGT

Tips & Tricks, Troubleshooting, Escalation processes
Yashwanth M Rao, Senior Technical Solution Consultant, Micro Focus 

5:20 p.m. SGT

Closing
Jonathan Ho - Technical Director, South East Asia and Korea, Micro Focus

5:30 p.m. SGT

End