Full Name
Julia Do
Job Title
Customer Support and Success Manager
Company
Micro Focus
Speaker Bio
Julia has close to 30 years of experience in IT Customer Support and Services, with over 20 years at Hewlett Packard, Hewlett Packard Enterprise and Micro Focus. Currently, Julia is the Customer Success Manager at Micro Focus, responsible for top strategic accounts across Australia and Singapore.
She focuses on understanding value from the customer perspective, partnering with business stakeholders, driving underlying resources to achieve highest level of satisfaction with products and services from the Application Delivery Management, IT Operations Management and Security portfolio.
With extensive experience in support and account management and building trust, she brings a wealth of knowledge and the ability to share and advocate customer needs.
She focuses on understanding value from the customer perspective, partnering with business stakeholders, driving underlying resources to achieve highest level of satisfaction with products and services from the Application Delivery Management, IT Operations Management and Security portfolio.
With extensive experience in support and account management and building trust, she brings a wealth of knowledge and the ability to share and advocate customer needs.
Speaking At
