Building Business Resilience with ESM

An increasingly volatile environment is challenging service support organizations worldwide. Trends to remote work combined with high expectations for responsiveness make delivering services more difficult than ever. Employees need not only IT services, but also seamless access to business services such as HR and supply chain. Furthermore, as organizations become increasingly digitally dependent, the resilience of their systems becomes ever more important. The modern organization must be able to rapidly identify issues and dispatch the right teams to fix them, in environments of growing complexity.

Watch on demand this webinar and learn:

How ESM is centrally positioned to support the knowledge worker

Future implications to truly become a resilient enterprise with ESM

How digital organizations continue to adapt in the current environment, and keeping their systems available

Our Speakers

Charles Betz
Principal Analyst, Forrester

Matthew Bertram
Business Consultant, Micro Focus