Manager, Corporate Information Management
Metro North Hospital and Health Service
Tracy is an information management professional with 10+ years’ experience. With post graduate qualifications in information management, PRINCE2 practitioner certification and a recently acquired associate membership status with RIMPA, Tracy is passionate about contemporary information management governance and innovative content management solutions that enable enhanced organisational outcomes. One of Tracy’s career highlights was the implementation of an electronic Document and Records Management System (eDRMS) at Metro North Health in 2014. This project was significant as Metro North was the first Queensland Health entity to implement an eDRMS. In 2018, Tracy led a statewide eDRMS implementation at the Queensland Building & Construction Commission. The project included the migration of 11 million records, decommissioning a prior eDRMS and integration with 7 existing business systems. At a Commonwealth level, Tracy has delivered several information management projects including the development of a series of Records Authorities to govern the management, retention and disposal of core business records. The standard of Tracy’s submissions resulted in an Australia Day Impact Award in 2013 for the development of Comcare’s Work Health & Safety Records Authority. Currently the Corporate Information Manager at Metro North, Tracy’s focus is on enhancing information management governance and processes through adopting risk-based approaches within a complex technological landscape.