Reimagining IT Service Management to propel your organizations resiliency, innovation and stake holder satisfaction

Dear Delegate,

The post-pandemic business requirements have accelerated the need for an integrated portal for service management for both business and IT users that can enable agile self-service and reduction of complexity and costs at the same time. In addition, the demand has soared for a host of other business and IT outcomes, viz, augmenting productivity and resolving issues across all IT environments; IT asset discovery, investment optimization & compliance; and extend proven service management capabilities to other business functions for innovation & agility.

Against this backdrop, it is our pleasure to extend to you an invite to participate in a Round Table conversation (moderated by Priyanka Srivastava, Hybrid IT, Business Development Manager – APJ, Micro Focus) on 23rd June 2022 with other esteemed tech decision makers on how can IT service management & delivery be transformed using emerging technologies such as AI/ML and automation and provide your feedback over a nice brunch for 2 from ITC group of hotels (or a like) in most protective manner right from their kitchen.

Join us in an open and engaging roundtable discussion on this widely debated topic on

June 23, 2022, 10:30 am to 12 pm

The roundtable will have the following agenda and broader discussion points:

  • Where are the organizations in their ITSM maturity curve and what are some specific business requirements & challenges that top the CXOs agenda?
  • How can organizations up the ante in reinventing ITSM capabilities through the usage of emerging technologies such as AI/ML and automation?
  • Have you adopted such technologies already? If yes, please throw some light on the value provided by these? If not, please mention some specific areas that you would like to be addressed before adoption.
  • What are some best practices (and adoption considerations) for organizations to emulate to embark on this ITSM transformation journey?

We believe that the insights gathered from this conversation will benefit you and your peers immensely in rekindling your perspectives on ITSM transformation

We look forward to your participation in the roundtable discussion!


Team Micro Focus


Kunal Wason

Technical Product Manager, Technobind

Priyanka Srivastava

Hybrid IT, Business Development Manager – APJ, Micro Focus

Abhishek Danej

Technical Consultant – APJ, Micro Focus

Kindly fill in below details to register