Can your IT operations perform with a virtual workforce? 

Given the current need for a virtual workforce, IT teams are faced with an increased pressure to deliver connected, automated and informed experiences to every employee.


As more services are delivered, you’ll need to monitor applications and resolve issues with new speed and insight. It is imperative – now more than ever – for organizations to fast track their IT operations transformation in order to operate effectively.


This two-part webinar series is designed to help you identify ways to adapt and optimize your Hybrid IT effectiveness.

Session 1: SMAX and RPA: Automating Service Management the Smart Way

16 April 2020 | 2:00p.m. - 2:45p.m. SGT


With the recent shock to the economy, the pressures on cost savings has become more intense. Service Desks have typically been associated with many manual processes and steps. The logical step is to optimize productivity through automation.

In this webinar, we will show what is possible with the combination of Self Service, Auto Remediation, Auto Fulfillment through API based automation and Robotic Process Automation.


Session 2: AIOps: Transforming the Role of IT 

21 April 2020 | 2:00p.m. - 2:45p.m. SGT


Making the shift to AI-based solutions cuts through the complexity of hybrid IT, so you can keep services running. But the truth is - if you organization is not mature enough for new technologies - an AIOps initiative will fail to deliver the desired benefits. 

This webinar will help guide you through a pragmatic approach to maturating your organization in preparation for an AIOps drive climate. 

What is your Hybrid IT reality?


The adoption of new technologies is not shrink-wrapped solution that can deployed with the snap of your fingers. It requires IT teams to acknowledge the challenges you are facing, be honest with the current levels of organization maturity, and match the right technology to your needs. 

Complete our Hybrid IT maturity assessment to find out where you stand!