Welcome To the Premium Support Hub

Welcome to the Premium Support Hub, although we can´t meet you face-to-face this year, we´re bringing our exciting stories to you. Our Premium Support team continues to provide you with personalized support, helping you maximize the value of your Micro Focus software investment.

So, connect with us from wherever you are in the world, and learn how Peter Sianchuk, VP Customer Care and John McGowan, Head of Premium Support Services and their teams are supporting you throughout these challenging times, to ensure faster time to resolution and business continuity.

How Micro Focus Premium Support Fights and Prevents Fires

When you need the best possible care of your complex environment, Micro Focus Premium Support is here to help. With a team of dedicated support experts focusing on your business, our goal is to avoid downtime and ensure business continuity, by responding quickly to fires and proactively preventing them from occurring in the first place. How?

Watch us in action…

Meet the Experts Working for You

Every organization has different requirements and Premium Support can provide access to named and dedicated support engineers for problem resolution, technical guidance and strategic support - when and where it’s needed. Hear real-life, around the globe, support-in-action stories from Luba, Philip and Irfan.  

Named Support Engineer

Meet Luba, a Premium Support Named Support Engineer here at Micro Focus.

Technical Account Manager

Meet Philip, a Premium Support Technical Account Manager here at Micro Focus.

Enterprise Support Manager

Meet Irfan, a Premium Support Enterprise Support Manager here at Micro Focus.

Let's Get Social

Celebrate your premium status, show us your favorite sessions, and how you are participating virtually in Micro Focus Universe!

Be sure to use #MicroFocusUniverse

Introducing Micro Focus Premium Support