Digital Challenges in the Public Sector
The Public Sector faces an increasing expectation that it can rapidly deploy digital services with a user experience comparable to private enterprises.
Agencies must ensure citizen information is protected whilst using underlying systems that can be years, or even decades, out of date.
Delivering compelling new services requires the ability to balance responsiveness with good governance, minimise technical debt and leverage capabilities that already exist within heritage application environments.
Omdia’s research, coupled with interviews with senior executives, has highlighted common challenges across the breadth of the public sector and identified recommendations CxOs can use to address them.
Download the full Omdia research report to learn more about the recommendations for public sector agencies to deal with their underlying technical challenges:
Download the report now:
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