Simplify Work & Bolster Productivity With ESM

Join Our Webinar Series

Micro Focus invites you for the virtual workshop on Enterprise Service Management "Simplify Work & Bolster Productivity With ESM". During this series, we will be covering –

  • How to manage remote working efficiently with fewer resources
  • Working with voluminous loads of ticketing data
  • Responding with speedy resolution of issues
  • Empowering employees to be self-service oriented

Enterprises are well aware and accustomed to IT service management (ITSM) practices, which provide a standardized approach to delivering IT services to their end-users. These practices help in the most efficient and appropriate allocation of people, processes, and technologies to meet organizational goals.

However, non-IT departments like HR, legal, finance, admin, and others, still lack end-to-end automation and rely mostly on conventional methods (phone calls, emails, or spreadsheets to track and meet employees’ requests). Naturally, the service delivery in these departments are not at par with IT.

Join us on the series to know how ESM functionality can bring non-IT departments at par with other IT enabled divisions to give customers holistic experience

Past Session

Gaining Complete Visibility of Cloud Resources

CMDB deliver complete visibility across multi cloud, on-premises, containerized, and work-from-home environments. The result—faster cloud migration and stronger management of your IT assets



07 July, 2021 (Wednesday)

03:30 - 04:30 PM IST

Manage the Entire Asset Lifecycle with IT Asset Management (ITAM)

An effective and unified ITAM and SAM practice will give your business a clearer picture of the quantity and type of assets already owned, making it easier to control costs, enforce compliance, as well as financially plan for the future .



30 June, 2021 (Wednesday)

03:30 - 04:30 PM IST

Manage the Entire Service Lifecycle with ESM

Studies show that by prioritizing the customer and employee experience, companies can grow revenue multiple times faster. But how can IT possibly put those user demands first when time and resources fall so short? The best approach automate workflows enterprise-wide.



15 June, 2021 (Tuesday)

03:30 - 04:30 PM IST

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About The Speaker

Arvinder Pal Singh

       Presales Consultant at           Micro Focus

Deepak Shukla

      Presales Consultant at       Micro Focus